Frequently Asked Questions

Udderly Crafty Creations is based in West Yorkshire, UK. You can also find us at selected local markets, fairs and events around Methley and the surrounding areas.

Yes! We regularly attend local markets, fairs and events around Methley and the surrounding areas. Check our Where to Find Us Next page for upcoming dates.

Our products are made in small quantities rather than mass-produced. Our 3D-printed items are individually printed and finished by us using our own 3D printers.

Not all of them. We print a mixture of products using designs from independent designers for which we hold the appropriate commercial licences, alongside our own creative ideas and finishing touches.

3D printing builds an object one layer at a time, so small layer lines and minor variations are a normal part of the process. Colours can also vary slightly between filament batches and screens. These little differences are part of what makes each piece individual.

Many of our products can be made in different colours or finishes. Available options will be shown on individual product listings where possible. If you're looking for something specific, please get in touch and we'll see what we can do.

Where possible, yes! If you've seen one of our products but would like a different colour, size or variation, please contact us. Not every item can be customised, but we're always happy to discuss what's possible.

Many items are available from stock, while others may be printed to order. Estimated processing and delivery times will be shown when ordering. If you need something for a particular date, please contact us before ordering.

Local collection may be available by prior arrangement. Details can be provided when ordering.

Yes, UK delivery is available. Delivery options and charges will be shown at checkout.

We accept all major credit and debit cards at checkout, securely processed through our payment provider.

Standard, non-personalised products can usually be returned within 14 days. Made-to-order and personalised items are generally excluded, except where faulty. Full details are on our Returns, Refunds & Cancellations Policy page.

No. Our range includes both children's products and decorative items intended for older users/adults. Please check the individual product description, age guidance, warnings and safety information before purchasing.

Only products specifically identified as suitable for that age group should be given to young children. Decorative products and products containing small parts should be kept away from babies and young children.

Where a product falls within a category requiring specific testing or conformity requirements, the relevant requirements are followed before it is offered for sale. Any applicable warnings, age recommendations and safety information will be included with the product.

Our stock changes regularly and some products are produced in small batches, so everything you see at an event may not always be available online. If you're looking for something you've previously seen, send us a message and we'll check for you.

Often, yes! Because we make our stock ourselves, many products can be produced again. However, some colours, seasonal products and limited items may not return.

Follow Udderly Crafty Creations on Facebook and Instagram for new products, behind-the-scenes printing, upcoming events and the occasional creation we definitely didn't need to print but couldn't resist. 😂